Built For
Support operations that need repeatable movement between queues, teams, priorities, and escalation paths.
Automation
ZELQIVO - FLOW: support ticket automation and routing
FLOW keeps support queues moving with helpdesk escalation rules, support ticket routing, stuck-status detection, urgent ticket handling, and repeatable operational workflows.
Discuss FLOW
Key Capabilities
- Time and keyword escalation
- VIP and urgent workflows
- Routing and assignment logic
Search Fit
Useful for searches around support automation software, ticket escalation, and support routing workflows.